About Glatz Consulting

Chris Glatz has been fortunate to work in a number of international environments with CRM system user-bases varying from a few Consumer Electronic Customer Service Reps (working as a Functional Analyst) to several thousand Pharmaceutical Company users across a plethora of departments located throughout EMEA and the Americas. (working as EMEA CRM Business Manager)

Having been part of Salesforce implementations that reach from facilitating Medical Device Sales Rep processes to Online Banking end user involvement, Chris has been able to grow an understanding of CRM business process implementation and optimization across many different fields - finding the comonalities that help the efficient use of a CRM system in any business model.

Chris has a strong drive towards simplification of processes and user adoption by way of demonstrating the benefits by implementing the necessary change management on all levels of an organization.